Many cruise ships arriving in the Dutch capital berth at our unique premises on the banks of the IJ. The Passenger Terminal Amsterdam team coordinates the efficient handling of vessels and the reception of the company’s passengers. Under the undulating roof that symbolizes the connection between land and water, approximately 300,000 passengers a year are warmly welcomed upon their arrival in the capital city of the Netherlands. The terminal is the ideal start to a visit to Amsterdam thanks to its location and public transport links within close walking distance.
For information on the berth places of the river cruises, please click here.
The reservations for the river cruises are manager bij the Port of Amsterdam. Please click here to see the actual calendar of the berth locations, arrival and departure times.
Webcam kade PTA
Webcam Port of Amsterdam
Passenger Terminal Amsterdam offers many facilities for cruise ships and its visitors. Please see below list of most important facilities of our building:
from schiphol airport
central train station
Small locker €4 / 24hrs
W35 cm x H45 cm x D85 cm
Big locker €6 / 24hrs
W35 cm x H62 cm D85 cm
€ 1 and € 2 euro coins only
tourist information point
bus parking spaces
PASSENGER TERMINAL AMSTERDAM
Piet Heinkade 27
1019 BR Amsterdam
T +31 20 509 10 00
Passenger Terminal Amsterdam is easily accessible by car, tram, train and boat.
Parking at PTA is outstanding. You can park your car in the Piet Heingarage beneath the terminal or you can use Valet Parking Servicve, the Parking Centrum Oosterdok or P+R Zeeburg.
The Piet Heingarage is located beneath the Passenger Terminal Amsterdam. This garage is kept under 24-hour-a-day CCTV surveillance. When you leave you can pay at the ticket machine by cash, bank pass or credit card. There is a special rate for cruise passengers of €17,50 per 24 hrs. Please go to the reception desk at PTA when you return from your cruise, here you can activate your cruise rate. When it is not activated- you will pay the full rate of € 4,28 per hours up to a maximum of € 47,50. When you are using the cruise rate you can't pay by credit card. Parking in this garage is based upon availability, making reservations is not possible. For further information click here.
Alternatively, you can use a valet parking xervices via Central Parking Valet Service. You make a reservation through the website or by telephone (0031-(0)20-2241777). Then call the company as soon as you arrive at PTA. They pick up your car and park the car safely during your cruise. When you return from your cruise call them again. They drive the car for you to PTA, where you can get in and continue your journey back home directly. Cost for 10 days amounts eg € 170. For more information, please check http://centralparking.nl/passenger-terminal-amsterdam/.
Parking Centrum Oosterdok
Parking Centrum Oosterdok, which is just 10 minutes’ walk from PTA, has 1.369 parking spaces. This garage is kept under 24-hour-a-day CCTV surveillance. It offers a parking rate for the first 5 uur hours, €1 per 12 minutes. After 5 hours (max. 24 hrs.) you pay a fixed rate of €20. This cyclus repaeats after each 24 hrs. of parking. When you lose your parking ticket you have to pay €25,= per day. They also offer a special night time rate between 21:00 hrs. - 06:00 hrs. of €1 per hour.
For further information click here.
An excellent alternative using the P+R Zeeburg parking service outside the city centre. From here you take the Nº26 tram which takes you to Passenger Terminal Amsterdam in five to ten minutes. The P+R rate depends on the time you enter the P+R. For opening times, rates, availability, conditions and route, click here.
From Utrecht/ Amersfoort
On the A2 from Utrecht and A1 from Amersfoort follow the A10 towards Zaanstad to the exit 14 Centrum, Zeeburg, Artis, IJburg exit. At the end of the exit lane, turn left. Follow this road and go straight on at the first and second set of traffic lights. You will then enter the Piet Hein tunnel. At the end of the tunnel get into the right-hand lane and turn right towards Centraal Station at the traffic lights. Continue along this road. After the second set of traffic lights (with the railway tunnel on your left) turn right into the second entrance where you will see the terminal on your right. The entrance to the Piet Heingarage is also located before the terminal.
On the A10 from Zaandam follow the E35 signs towards Amersfoort/ Volendam to the exit 14 Centrum, Zeeburg, Artis, IJburg exit. At the end of the exit lane, turn left. Follow this road and go straight on at the first and second set of traffic lights. You will then enter the Piet Hein tunnel. At the end of the tunnel get into the right-hand lane and turn right towards Centraal Station at the traffic lights. Continue along this road. After the second set of traffic lights (with the railway tunnel on your left) turn right into the second entrance where you will see the terminal on your right. The entrance to the Piet Heingarage is also located before the terminal.
From The Hague/ Schiphol
Leave the A4 at the ‘De nieuwe meer’ junction, joining the A10 towards A10 Ringweg Zuid. At the Amstel junction follow the A10/E35 towards Amersfoort. At the Watergraafsmeer junction, follow the A10/E35 towards Zaanstad until the exit 14 Centrum, Zeeburg, Artis, IJburg exit. At the end of the exit lane, turn left. Follow this road and go straight on at the first and second set of traffic lights. You will then enter the Piet Hein tunnel. At the end of the tunnel get into the right-hand lane and turn right towards Centraal Station at the traffic lights. Continue along this road. After the second set of traffic lights (with the railway tunnel on your left) turn right into the second entrance where you will see the terminal on your right. The entrance to the Piet Heingarage is also located before the terminal.
The PTA can also be reached by water. Event ships can moor at the 600 m long dock on the IJ behind the terminal to allow guests to embark and disembark. In front of the terminal is the recently completed Zouthaven where canal tour boats can drop their passengers in front of the door.
You can travel to PTA by taxi. Taxis are also available in front of Central Station. A taxi ride should cost between €7.50 and €12.50.
From Central Station, you can also take the Nº 26 tram towards IJburg, getting off at the ‘Muziekgebouw’ tram stop. A tram leaves Central Station for the terminal around every ten minutes. Plan your journey here
Cruise passengers departing from Passenger Terminal Amsterdam are advised to travel here by public transport.
The cruise terminal is near Amsterdam Central Station – about 15 minutes’ walk. Leave the Central station at the ‘Noordzijde’ (where the ferries depart), turn right and walk alongside the water. Most of the times you will be able to see the cruise ship in the distance. The terminal is directly after the second bridge, next to the Mövenpick Hotel.
Discoverholland.com offers you convenience by Amsterdam Travel Ticket which you can buy online. This ticket allows unlimited travel across Amsterdam for 1-, 2- or 3-days.
Buy your ticket at Amsterdam Travel tickets
Touringcar Terminal Amsterdam (TTA) is the bus station of Passenger Terminal Amsterdam. An ideal location, with the city centre at walking distance and easy to reach by road via exit S114. Drivers are welcome to use Touringcar Terminal Amsterdam to park their bus after dropping off their passengers.
TTA can accommodate 42 touring cars, which can enter and exit 24 hours a day. The terminal is monitored and manned.
Parking is subject to availability and is priced at €5,- per hour with a maximum of €60,- per 24 hours. Payment can be done only through debit- or credit card.
For more information please call +31 (0)20-509 1006.
IMPORTANT INFORMATION FOR PASSENGERS COSTA MEDITERRANEA 2018
For operational reasons, the Costa Mediterranea will berth at the VCK Waterland Terminal during the first couple of calls and NOT at Passenger Terminal Amsterdam (PTA).
In the diagram below you can see where the embarkation takes place and also the disembarkation.
Date embarkation Location embarkation Date disembarkation Location disembarkation
20-05-2018 Waterland 27-05-2018 Waterland
27-05-2018 Waterland 03-06-2018 Waterland
03-06-2018 Waterland 10-06-2018 Waterland
10-06-2018 Waterland 19-06-2018 Waterland
19-06-2018 Waterland 03-07-2018 Waterland
03-07-2018 Waterland 12-07-2018 PTA
Address VCK Waterland Terminal: Elbaweg 10 - 1044 AD - Amsterdam
• There are NO parking facilities at the VCK Waterland Terminal. If you are traveling by car, we advise you to use Valet Parking service: at Valet Parking you can drop off your car at the location of embarkation and your car will be ready at the location of disembarkation. More information about Valet Parking can be found at https://centralparking.nl/passenger-terminal-amsterdam/
• If you are coming by train you get off at Amsterdam Sloterdijk station, here you take a taxi (10 min drive) to VCK Waterland Terminal.
• GIVE THE RIGHT ADDRESS TO THE TAXI DRIVER!
• There is NO public transport to VCK Waterland Terminal.
• Your cruise company might offer shuttle services, please contact your cruise company or travel agent for more information about possible shuttle services.
For questions you can contact PTA on email@example.com or the reception on +31 (0) 20 509 1006.
Passenger Terminal Amsterdam (PTA)
Piet Heinkade 27 Amsterdam
Elbaweg 10 1044 AD Amsterdam
+31 (0)20 224 1777
Piarcoplein 1 Amsterdam
Taxi Centrale Amsterdam: +31 (0)20 777 77 77
Amsterdam Port Consultants (APC) was established in 1980 by Port of Amsterdam. APC is a non-profit organisation, which aims at passing on the knowledge of cruise terminal development, port management, logistics and distribution, and building up strong relations with other port organisations all over the world.
APC is a fully independent body consisting of Port of Amsterdam and sector-specific private partners. This combination has enabled APC to develop into a very practical organisation with easy access to expertise and know-how from ports and industrial institutions.
This group of experts offers every assistance to ports in developing new operations or upgrading existing facilities. Training and management development facilitate local participants with the required insight, knowlegde and skills for a successful operation. APC's expertise covers all aspects of port development, technical and commercial advice in a wide variety of areas. This includes: feasibility studies, cruise terminal development, maritime safety & port security, masterplanning, institutional building, port engineering, training & management development, cargo handling operations, communications & navigation, port management and privatisation, project planning & evaluation.
APC can also arrange back up, as required, from any other organisation in the port as well as from government sources and technical laboratories.
APC has carried out or is still involved in port development projects all around the world. Examples are Angola, Benin, Bulgaria, Cameroon, China, Croatia, Cyprus, Djibouti, Eritrea, Georgia, Gaza, Ghana , India, Ivory Coast, Mozambique, Netherlands Antilles, Nigeria, Russia, South Africa, Surinam, Turkey and Zimbabwe.
Please click on corporate details for more information about APC.